Returns & Repairs

We at Mike’s Custom Jewelry & Repair make every effort possible to ensure that you receive quality products.  If you are not completely satisfied with the quality of your merchandise, returns can be within 14 days.  We will be happy to replace or repair the damaged item in the 14-day time period as long as it is shipped in a secure package and it is insured for the sales price.  Items that have been special ordered, altered, cut or made to your specifications cannot be returned or replaced.  Each item is thoroughly inspected before being sent to the customer. The costs of returning the merchandise is the responsibility of the customer unless it is proven that there were flaws in the manufacturing of the product.